***Taking a little break until 24 April 2025 – all support requests will be responded to after this date. Thank you for understanding and for your support, Pia ***
Account
Once you are logged into the Perth Kids Hub website, you can access all areas of your account by clicking on your username in the menu area or by using this direct link.
Once you are logged into the Perth Kids Hub website, you can change your password by using this link.
If you are logged out of the Perth Kids Hub website, you can change your password by clicking the ‘Reset Password’ link on the login page.
Subscriptions can be canceled at any time by going to the Subscriptions tab under your account page and clicking the ‘Cancel’ button.
If you wish to also have your account completed removed from our platform, please send us an email.
Billing
Subscriptions can be upgraded or downgraded at any time by going to the Subscriptions tab under your account page and clicking the ‘Switch Plan’ button.
Subscriptions can be canceled at any time by going to the Subscriptions tab under your account page and clicking the ‘Cancel’ button.
General
Great question! We encourage you to check out the How It Works page for more information.
Yes, and please do! To get started, please send us Pia an email.
Absolutely! We are always working to form partnerships, with a primary focus on bringing more value to our community.
Send Pia an email to get the conversation started.
Listings
Search Prominence
Listings are sorted by date last updated to prioritise the most current information on availability.
Listings are tied to a subscription, so as long as the associated Listing Subscription is active, the Listings tied to that subscription will be as well.
Users that are logged into the Perth Kids Hub website, can leave reviews on Listing pages to help others make better-informed decisions.
As part of the reviews, users can upload images, give star-based ratings on individual areas of experience, as well as give an overall star-based rating.
Add an event
Go to the instructions here.
Edit an event
Go here to find and edit any of your upcoming events.
Eventbrite
If you use Eventbrite to manage your events, email Pia as this can be set up to automatically populate to the Perth Kids Hub calendar.
This is a Perth Kids Hub member only benefit. Perth Kids Hub members with paid Small or Bigger Business listings can advertise as many jobs as they would like on the website. To purchase a listing go here.
If you have a Solopreneur listing then you need to upgrade your package to advertise jobs here.
1. Click List a job.
2. Click Go To Checkout.
3. Click Returning Customer? Login.
4. Enter your username and password. Click Sign in.
5. This is a member benefit that is included in your listing package so while you go through checkout, there is no additional cost. This is shown in the $0 total at checkout. Your billing details are automatically added from your existing account. You will not be charged.
6. Tick the terms and conditions box.
7. Click Place order.
8. Enter the details of your job in the fields provided.
9. Click Submit your listing.
