List your business
    List your business

    Help desk

    Directory

    List your business on the Perth Kids Hub directory and be found by families searching for services like yours!

    Set up your listing

    Tips for setting up your listing on Perth Kids Hub.

    Login

    Having issues logging into your listing? Forgotten your password? Need to change the admin for your listing?

    Payments

    Update your payment details, upgrade or downgrade your subscription, update credit card details.

    Directory

    What is Perth Kids Hub?

    Perth Kids Hub is WA’s directory helping families find support for kids with ADHD, autism, speech delays, learning difficulties, developmental concerns and mental health challenges.

    It’s a social enterprise, not a clinic.  Perth Kids Hub doesn’t provide medical care, accept referrals or employ clinicians.

    Revenue from paid listings is reinvested into free family education and provider support.

    What are the benefits of listing?

    Get visible in your target market

    Reach parents and carers actively seeking paediatric services, therapies, and support in Perth and regional WA.

    Boost your SEO ranking

    Our SEO-optimised listings strengthen your website’s domain authority—making it easier for clients to find you, even outside the platform.

    Build credibility and trust

    Align your practice with a resource that Perth parents trust to grow your reputation, attract more clients, and create long-term growth.

    Stand out with thought leadership

    Bolster your professional brand by contributing blogs to position yourself as an expert in your field. 

    Support your growing practice

    Listings are a scalable solution, perfect for small or growing practices without a dedicated marketing team. 

    Which package is right for me?

    There are four listing tiers:

    Solo Practitioner

    Only available to individual clinicians rather than multi-practitioner clinics.

    Standard 

    A 12-month listing with unlimited enquiries.

    Featured

    Everything in Standard, plus priority placement, a dedicated social media post, and unlimited job ads.

    Signature

    Perth Kids Hub’s premium annual package. Only a limited number of Signature Listings are available each year to preserve genuine priority placement. It includes highest priority in search results, first placement in Featured Providers, visibility across multiple categories, an initial strategy call, two professionally written social posts a year, unlimited job ads, opportunities to be profiled, and an annual listing refresh.

    Optional add-ons (banner advertising, blog features, thought leadership content, website review, enquiry conversion support, recruitment promotion) can be added depending on your goals.

     

    Find all the information on listing packages and options here: https://perthkidshub.com.au/list-your-business/

    Please check there for the most up to date figures, as these are reviewed periodically.

    How do listings get prioritsed in the searches?

    Listing placement is based on your package tier (Solo Practitioner, Standard, Featured or Signature), with higher tiers appearing more prominently, followed by relevance to the search and how complete your listing is.

    A listing with a clear tagline, photos, categories and expertise tags filled in will always perform better than a bare-bones one, regardless of tier.

    Creating a standout listing

    WA parents are searching for professionals like you. And they trust Perth Kids Hub to point them in the right direction. Remember, your listing isn’t just a placeholder.  It’s your chance to make a connection and build trust.

    Here's how to make your listing stand out

    Speak directly to parents’ needs

    • Write your description as if you’re having a conversation with one parent
    • Use empathetic language that shows you understand their concerns
    • Example: Instead of “We offer speech therapy for children with language delays,” try, “Worried about your child’s speech development? We help kids find their voice with tailored speech therapy that meets them exactly where they are.”

     

    Highlight the unique benefits of your practice

    • Use your profile to clearly explain how your services will meet patients’ needs 
    • Think about what makes your approach unique or particularly helpful
    • Focus on outcomes that matter to parents, like supporting their child’s development, learning, or wellbeing. 

     

    Stay up to date and dynamic

    • Use your listing to promote *all* of your offerings, including group programs, holiday programs, workshops and presentations
    • Use website features to indicate availability and wait times

     

    Remember, keeping your listing up to date and visually engaging builds trust and communicates care. And parents are more likely to choose professionals who are ready and excited to help. 

    Adding your logo

    Use our ready-made Canva template to get your logo sized correctly every time, no guesswork required.

    1. Open the logo resize template in Canva.
    2. Click Edit this template, then Upload files and select your logo.
    3. Drag your uploaded logo onto the template so it fills the circle guide.
    4. Delete the circle guide and the instruction text.
    5. Click Share > Download, choose JPEG, then Download.
    6. Upload the resized file to the Upload Business Logo field on your listing.

    Adding your cover image

    This is the banner image at the top of your listing, so it carries a lot of weight for first impressions.

    Size

    1920px wide x 600px high

    Format

    JPEG or PNG

    File size

    Under 500KB (compress for free at squoosh.app if needed)

    Background

    Darker background where the tagline sits, for readability

     

    Your tagline appears in white text over this image, so busy, light or high-contrast backgrounds can make it hard to read.

    Heads up: cover images resize automatically for mobile and desktop, which means the very top and bottom of your image can get cropped depending on the screen. Keep your key visual details centred rather than near the edges.

    Adding your gallery images

    Upload at least one photo of yourself or your team, and a photo of your space if you have a clinic or studio. Parents are far more likely to book when they can see who they’ll be meeting and where.

    • Orientation: landscape works best. It fills the gallery frame properly, where a portrait photo will appear smaller.
    • Format: JPEG, good quality but web-sized (roughly under 500KB per image keeps your listing loading quickly)
    • Consistency: photos in a similar style and lighting look more professional as a set than a mix of phone snaps and old headshots
    • Resizing: if an image is too large or the wrong shape, squoosh.app will resize and compress it for free in a couple of clicks, without stretching or squashing it

    Login

    How do I log in to my listing?

    Find all the information on listing packages and options here: https://perthkidshub.com.au/list-your-business/

    Click Sign in in the top menu. Enter the username and password you set up when you registered, then click Sign in. Once you’re logged in, click your name in the top menu to see your dashboard, your listings, your subscriptions and your account details.

    Use the “Lost your password?” link on the sign in page and we’ll email you a reset link.

    Go to My Account > Account Details and update your password there.

    If you’re locked out, use the “Lost your password?” link on the sign in page and we’ll email you a reset link.

    Payments

    How do I update my payment details?
    1. Log into your account.
    2. Drop down to the Payment Methods section.
    3. Click ‘Add Payment Method.’
    4. Save changes.

    Yes. Go to My Account > Subscriptions, find your listing and click Switch Plan to upgrade or downgrade. Changes take effect from your next billing cycle.

    Go to My Account > Subscriptions and cancel from there, or email hello@perthkidshub.com.au and we’ll process it for you. Your listing will stay live until the end of your current billing period. 

    Please note that while your subscription remains current, your listing fee will remain at the price of when you signed up.  If your subscription lapses then the current subscription packages will apply. 

    Your listing

    Log in, click your name in the top menu and select My Listings. Click into the listing you want to update, make your changes and click Update.

    Listing placement is based on your package tier (Solo Practitioner, Standard, Featured or Signature), with higher tiers appearing more prominently, followed by listings with current information.

    Log in, click your name in the top menu and select Submit A Job. Fill in the details of the role and click Submit your listing. Job listings are a member benefit included in your package, so there’s no additional cost at checkout.

    Log in, click your name in the top menu and select Submit A Job. Fill in the details of the role and click Submit your listing. Job listings are a member benefit included in your package, so there’s no additional cost at checkout.

    The reviews functionality has been turned off on Perth Kids Hub.  Families are encouraged to leave reviews on existing platforms like Google or Facebook reviews.  Concerns about a practitioner or practice should be made through the appropriate channels.  More information on reporting a concern is available here. 

    Edit your listing and update the Availability field with your current wait times, for example “Appointments available within 4 weeks” or “Waitlist for new clients, existing clients seen within 2 weeks.” If some services are open and others aren’t, mention that here too. This is one of the first things a worried parent looks for, so keeping it current makes a real difference.

    Setting up your listing

    A complete, well-presented listing gets more enquiries. Here’s how to get every part of it right, including exact image sizes. Want this as a printable checklist? See our New Member Setup Guide PDF.

    Use our ready-made Canva template to get your logo sized correctly every time, no guesswork required.

    1. Open the logo resize template in Canva.
    2. Click Edit this template, then Upload files and select your logo.
    3. Drag your uploaded logo onto the template so it fills the circle guide.
    4. Delete the circle guide and the instruction text.
    5. Click Share > Download, choose JPEG, then Download.
    6. Upload the resized file to the Upload Business Logo field on your listing.

    This is the banner image at the top of your listing, so it carries a lot of weight for first impressions.

    Use this template in Canva to create your cover page in the recommended dimensions.

    Important: cover images resize automatically for mobile and desktop, which means the very top and bottom of your image can get cropped depending on the screen. Keep your key visual details centred rather than near the edges.

    Size

    1920px wide x 600px high

    Format

    JPEG or PNG

    File size

    Under 500KB (compress for free at squoosh.app if needed)

    Background

    Darker background where the tagline sits, for readability

    Your tagline appears in white text over this image, so busy, light or high-contrast backgrounds can make it hard to read.

    Upload at least one photo of yourself or your team, and a photo of your space if you have a clinic or studio. Parents are far more likely to book when they can see who they’ll be meeting and where.

    • Orientation: landscape works best. It fills the gallery frame properly, where a portrait photo will appear smaller.
    • Format: JPEG, good quality but web-sized (roughly under 500KB per image keeps your listing loading quickly)
    • Consistency: photos in a similar style and lighting look more professional as a set than a mix of phone snaps and old headshots
    • Resizing: if an image is too large or the wrong shape, go to the website squoosh.app will resize and compress it for free in a couple of clicks, without stretching or squashing it

    This sits in white text over your cover image, so it needs to be short and clear.

    • 10 words or less
    • Answer: who does your business help, and with what?

    Example: “Mobile paediatric physiotherapist for kids 0 to 9 years.”